Shipping policy

Thank you for choosing to shop with us! Below is our shipping policy to ensure you have a smooth and clear delivery experience.

1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:

Economy Shipping: 12-25days
Express Shipping: 5-7days
Delivery delays can occasionally occur due to factors beyond our control.

3. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. Please allow 24-48 hours for tracking information to become active.

4. Changes to Shipping Address
If you need to modify your shipping address, please contact us at [customer service email] within 24 hours of placing your order. Once the order is processed, we are unable to make changes to the shipping address.

5. Contact Us
If you have any questions regarding shipping or need assistance, feel free to reach out to our customer service team:

Email:mall@aroomy.com
Hours: Monday to Friday, 9:00 AM - 6:00 PM (local time)

Disclaimer
This Shipping Policy is subject to updates. Please check this policy before placing your order to ensure you have the latest information.